Terms of Use

NOTE: This Terms of Use is made in Japanese and translated into English. The Japanese text is the original and the English text is for reference purposes. If there is any conflict or inconsistency between these two texts, the Japanese text shall prevail.

Article 1: Purpose and Scope

These Terms and Conditions apply to the websites located at crelia-japan.com and crelia.xsrv.jp (collectively, the "Website") operated by Crélia Japan LLC (hereinafter referred to as the "Company"). These Terms and Conditions shall apply to all matters relating to the use of the Website between the visitor (hereinafter referred to as the "User") and the Company. In addition, with regard to other services provided by the Company, the respective terms and conditions of use shall apply in conjunction with these Terms and Conditions.

Article 2: Users

• The user is a legal entity, organisation or individual who uses all or part of the Website. This includes persons who access the Website by mechanical means, such as crawlers.
• By actually using the Website, the User is deemed to have validly and irrevocably agreed to these Terms and Conditions.
• The Website may, at the Company's discretion, restrict the use of the Website or block access to the Website in the event that any of the following applies. The Company shall not be liable for any damage incurred by the user or third parties as a result of such action.
  • In the event of illegal activities such as unauthorised access
  • In the event that the operation of this website is hindered by excessive use of the website such as excessive load
  • In the event that the Company otherwise deems the use of this website to be inappropriate

Article 3: Prohibitions

The User shall not perform any of the acts set out in the following paragraphs when using the Website.
• Any acts that infringe or may infringe the intellectual property or other rights of the Company, other Users, third parties, or the Website.
• Any acts that infringe or may infringe the property or privacy of the Company, other Users, third parties, or the Website.
• Any acts that cause disadvantage or damage to the Company, other Users, third parties, or the Website, or acts that may cause such disadvantage or damage.
• Any acts that are criminal or that are linked to criminal activities, or acts that may cause such disadvantage or damage.
• Any acts that obstruct or may obstruct the normal operation of the Website.
• Any acts that damage or may damage the credibility of the Website.
• Any act of falsely representing yourself as an employee of the Company, an employee of an affiliated corporation, another user, a third party, or a person or organisation related to the Website, or any act that may do so.
• Any act of providing benefits to antisocial forces or otherwise cooperating with them.
• Any act that violates or may violate the law.
• Any other acts that the Company deems inappropriate.

Article 4: Suspension and Stop of Service

• In the event that an emergency occurs or is likely to occur, and regular or emergency maintenance is performed on the equipment managed by the Company in relation to the Website, or in the event that a natural disaster, incident, or other emergency causes an abnormality in the equipment installed and managed by the Company or a third party, making it impossible to provide the Website, the Company may, at its own discretion, suspend or close all or part of the Website.
• In the event that the Company suspends or stops the provision of the Website pursuant to the provisions of the preceding paragraph, the Company shall notify the User in advance in a manner that the Company deems appropriate. However, this shall not apply in the case of an emergency.
• Regardless of the reason, the Company shall not be liable for any damages suffered by the User due to the interruption or suspension of the Website.

Article 5: Copyright

• Some of the images and icons on the Website are obtained from Pixabay (pixabay.com) and iconmonstr (iconmonstr.com). Copyrights to images, illustrations, information and texts by authors other than the Company (hereinafter referred to as "Content") are in principle the property of the respective authors.
• The copyright for the Company's original Content on the Website belongs to the Company.

Article 6: Contact Method

• If you need to contact the Company regarding the Company or the Website, please contact us using the "Contact Us" form on the Website. The Company may refuse to respond to any other contact methods. The Company will contact the User by email, posting in an appropriate place on the Website, or by any other method that the Company deems appropriate.

Article 7: Addition, modification, and change of terms

• The Company may add, modify, or change these terms without the prior consent of the User, regardless of the reason. Such modifications shall be announced to the User each time through the means provided by the Company.

Article 8: Disclaimer

• The Company does not guarantee that the information and functions provided by the Website will meet the User's specific purposes, nor does The Company guarantee the completeness, accuracy, reliability, usefulness, etc. of the content of the information delivered.
• The Company shall not be liable for any and all damages arising from the use or non-use of the Website by the User, irrespective of any direct or indirect reason.
• In the event that the User causes damage to another user or a third party, or the User has a dispute with another user or a third party in connection with the use of the Website, the Company shall not assume any liability whatsoever and the User shall compensate for such damage and resolve such dispute at his/her own expense and responsibility. The User shall compensate for such damage at the User's own cost and responsibility, resolve such disputes and shall not cause any inconvenience or damage to the Company.
• The Company shall not be obliged to provide support for the equipment and software used by the User or to set up or modify the equipment and software managed by the Company in order to enable the User to use the Website.
• The Company may change the content or specifications of the Website, or suspend or discontinue its provision, without prior notice to the User.
• The Company shall not be liable for any damage suffered by users arising in connection with the Website, such as the provision, delay, change, suspension or discontinuance of the Website.
• The Company cannot guarantee that the Website is free of viruses or other harmful substances, that there will be no unauthorized access from third parties, or that there are other safety aspects.
• The Company will do its utmost to protect personal information, but will not be held responsible for any damage to the User caused by the abstraction of information due to unexpected unauthorised access or other acts.
• In the event that the Company incurs costs or pays compensation in connection with a claim caused by the User's conduct, the User shall bear the costs (including legal fees) and compensation paid by the Company.
• These Terms and Conditions were established in Japanese. In the event of any inconsistency between the Japanese and other languages due to translation, the content of the original Japanese text shall prevail. Any dispute arising out of these Terms of Use shall be resolved in the Japanese language.

Article 9: Jurisdiction

The court with jurisdiction over the location of our head office shall be the court with jurisdiction over any disputes arising from the use of the Service.

Article 10: Governing Law

These Terms shall be governed by the laws and regulations of Japan.

Established on February 6, 2019
Updated on June 19, 2025